Shipping policy

Delivery Terms
Druzy Drip is committed to fast processing and dispatch of orders. Orders placed on working days before 3:00 PM will be shipped the same day. Estimated delivery times provided are indicative and not binding. Druzy Drip does not accept liability for any delays caused by our shipping partners.

Shipping Methods and Costs
Shipping costs are calculated based on the chosen method and delivery address. Any import costs are borne by the consumer.

Risk of Loss or Damage
Druzy Drip is not liable for loss or damage during transport, unless otherwise agreed. The consumer bears the risk of loss or damage during transport unless they choose to insure the package. The option of insurance can be selected during checkout on the website.

Unclaimed Packages
Unclaimed packages, such as those not successfully delivered due to incorrect address details, not being collected within the specified period, or other delivery issues, may be returned to Druzy Drip by the shipping partner. The consumer has the option to request a new shipment at additional cost or cancel the order. All additional costs arising from this are the responsibility of the consumer.